Frequently Asked Questions
A physical exam at Caring Hands Animal Hospital is a great opportunity to meet you and your pet while discussing the next steps in the vaccination schedule. If vaccines or treatments aren’t necessary during this visit, it’s a chance for your pet to have a stress-free, positive experience with us, complete with cuddles and treats!
Additionally, many breeders and rescue groups require a physical exam within a specific period after adoption. This initial check helps identify any health concerns early, giving you peace of mind and allowing you to make informed decisions about your new companion.
If this is your pet’s first trip outside, it’s essential to get them accustomed to a collar, leash, or pet carrier. Ensuring a proper fit on your pet’s collar helps prevent them from slipping out. A good guideline for regular collars is to make sure you can fit two fingers between the collar and your pet’s neck.
When visiting Caring Hands Animal Hospital, we ask that pets remain under close supervision to ensure the safety and comfort of everyone.
If you received any medical information from a breeder, rescue group, or shelter regarding your pet’s health before adoption, please bring this documentation to the appointment. This information helps us determine where your pet is in the vaccination schedule and avoids administering unnecessary vaccines, which can save you money!
For pets that have visited other veterinary hospitals, we will request these records when you schedule your appointment. Obtaining these records in advance helps minimize wait times and ensures that we have all the information we need before your visit.
We are happy to provide cost estimates for all visits. In some cases, we can offer an estimate before your appointment, but we usually have a more accurate idea of the necessary services once we’ve conducted a physical exam and discussed your pet’s condition with the doctor. If your pet is sick, it’s often difficult to predict treatment costs without a thorough examination.
Pet insurance is an excellent way to help manage the costs of veterinary care.
Pet insurance works differently than human health insurance, where specific doctors accept only certain providers. As long as the veterinarian is licensed, your insurance provider will accept and process your claim. To learn more about available pet insurance options, please click here for additional information.
When you visit Caring Hands Animal Hospital, you will pay for services at the time of your appointment and then submit a claim form to your insurance company for reimbursement. To ensure a faster reimbursement process, we recommend printing and bringing your claim form to your appointment.
Our team at Caring Hands Animal Hospital is happy to assist you with completing insurance claim forms. Ideally, this should be done on the same day services are provided, but we can assist for up to 30 days after your pet’s visit. Feel free to ask one of our Client Care Specialists for assistance. Since each policy is unique, we will return the forms to you for any necessary edits before submission. You are also welcome to use our fax machine for this purpose.
- IV Catheter Placement: This provides immediate access to a vein in case of emergencies and allows for the administration of IV fluids, helping to maintain blood pressure and hydration during surgery.
- Continuous Monitoring: A Licensed Veterinary Technician (LVT) monitors your pet’s vitals throughout the procedure, ensuring any changes are addressed immediately. While machines provide valuable data, the experience and intuition of a trained professional are irreplaceable.
- Pain Management: We include pain medication in all surgical estimates. Your pet receives post-operative pain relief to ensure comfort, with additional medication provided for home care for 2-5 days after surgery.
- Pre-Anesthetic Blood Work: Blood work allows us to evaluate your pet’s organ function to ensure they can safely process the anesthesia. It also helps uncover any underlying conditions that may affect the procedure. Blood work should be performed within 30 days of the surgery for the most accurate results.