Frequently Asked Questions
Puppies and kittens should visit every 3–4 weeks for booster vaccinations and check-ups. Just like human babies, young pets need regular monitoring to ensure proper growth and development. These visits also help your pet build a positive relationship with us, making future appointments less stressful for both of you.
During these visits, your veterinarian will discuss wellness, training, and answer any questions you have. We know this stage is filled with excitement, but it can also be overwhelming. Our team is here to support you with the guidance and information needed for your pet to thrive.
Having a physical exam is a great opportunity for us to meet you and your pet, discuss their vaccination schedule, and plan for future visits. Even if no vaccines or treatments are needed during this appointment, it helps establish a positive relationship with your pet, making future visits less stressful. Our goal is to provide a comfortable experience for your pet with plenty of affection, treats, and gentle care.
Many breeders and rescue groups require a physical exam shortly after adoption to address any health concerns early on, which can be crucial in deciding to keep the pet.
Bringing a new pet home can bring up many questions, and this initial visit is the perfect time to address them with your veterinarian.
If your pet is venturing into the outside world for the first time, it is crucial to introduce them to a collar/leash or pet carrier. Ensuring a proper fit for your pet's collar is essential to prevent them from slipping out. A good rule of thumb is to be able to fit two fingers underneath the collar. When bringing your pet in, we ask that owners keep a close eye on them to ensure everyone's safety and comfort.
If your breeder, rescue group, or animal shelter has provided you with any health information up to the day you brought your pet home, please remember to bring this with you. This information can help us determine the appropriate vaccines needed for your pet, potentially saving you money by avoiding unnecessary vaccinations.
For pets that have visited other animal hospitals, we will request this information when you schedule your appointment so that we can obtain their records beforehand. This will reduce your wait time and ensure that we have all the necessary information prior to your visit.
Pet health insurance operates differently from human health insurance in that any licensed veterinarian will be accepted by the insurance company. To learn more about pet insurance, please click here.
When you visit us for an appointment, you will pay upfront and then submit a claim form to your pet insurance company for reimbursement. To expedite the reimbursement process, we recommend printing and bringing your claim form with you to your appointment.
We are happy to assist you in completing insurance claim forms, ideally on the day of service but up to 30 days after your visit. Our Client Care Specialists can provide more information as each policy is unique. We will provide you with the necessary forms for your final review and submission to your insurance company. Feel free to use our fax machine for this purpose.
- The Importance of IV Catheters - Having an IV catheter in place provides immediate access to a patient's vein in case of an emergency, allowing for quick administration of medication when time is of the essence. While sedative medications can sometimes make it challenging to place a catheter effectively, not having one in place could be a matter of life or death. Additionally, IV catheters allow for the administration of fluids during surgery, helping to maintain the patient's blood pressure and hydration levels.
- Hands-On Monitoring - At Caring Hands Animal Hospital, a Licensed Veterinary Technician closely monitors your pet's vital signs throughout surgery, alerting the doctor to any changes immediately. While anesthesia monitoring machines are used, having a trained professional present ensures a higher level of accuracy and care.
- Comprehensive Pain Management - Pain medication is always included in our estimates, with post-operative medication provided to ease discomfort. Additional pain medication is sent home for continued relief for up to 5 days after surgery.
- Importance of Blood Work - In addition to a physical exam, pre-operative blood work is essential to assess your pet's overall health and ensure they can safely undergo anesthesia. This testing can uncover underlying issues that may impact the procedure, potentially altering the type of anesthesia used or leading to a postponement of surgery. Blood work should be done within 30 days of the scheduled surgery date.